Customer Service Advisor - Leeds, United Kingdom - Search Consultancy

Tom O´Connor

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Tom O´Connor

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Description

Hybrid work - Up to 4 days remote after training

No credit check needed

3% flexible benefits

28 days of holiday + bank holidays (36 days)
Do you have experience in a collections, customer service or sales background? Are you looking to further develop your skills and career with one of Europe's leading companies in this industry?

Would you like to work 4 days a week and gain back your weekends?

Would you like to work 4 days remotely to give you back those travel hours?


Read on to learn more abut the role:
My client is a leading company in this industry across Europe.

The companies main goal is to assist their customers in settling their debts in an easily manageable and affordable way.

Each year they deal with thousands of customers who are struggling with debt, helping them get back on their feet with a genuine feeling of satisfaction.

My client is looking for someone with a passion for helping people, with a desire to deliver exceptional customer service to all customers.


What's in it for you?
Weekends free

Free on-site parking

Up to £28,000 salary

Quarterly bonus up to 30% of salary

Hybrid working scheme - only 1 day in the office per week


What will you be doing?

  • You will help customers pay off their debts through a mixture of inbound and outbound calls
  • Meet targets set for you
  • Ensure you are following all up to date legislation
  • Agree affordable pay plans that are right for both the customer and business
  • Demonstrate empathy with customers and always treat them fairly.

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