Senior Support Worker - Richmond, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Richmond, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00456
  • Date posted
  • 16/03/202 Application closing date
  • Blank
  • Location
  • Richmond
  • Salary
- £24,500.00

  • Package
. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

  • Contractual hours
  • 3 Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Senior Support Worker:

Job description
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Senior Support Worker
We're looking for a kind, compassionate and resilient Senior Support Worker to join our Mental Health Service in Richmond.
No personal care or experience is required, just the right values.
- £24,500.00 per annum (increasing to £26,484.50 effective 1st April 2023) working 37.5 hours per week.
_Benefits include 25 _
- days Annual Leave, pension schemes, staff discounts, healthcare and career progression._
Want to feel like you're making a difference? You'll feel at home here.

  • Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, awardwinning Learning & Development and a culture that welcomes all. These aren't token gestures we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

_

Richmond Mental Health Accommodation Pathway supports people with complex and varying mental health illnesses living in the Borough of Richmond.

We are currently recruiting for a Support worker to be based in the High Support Service in Teddington, part of the Richmond MHAP group of services.

There are currently 12 customers living with a range of mental health conditions and complex conditions such as drug and alcohol misuse.

Day to day duties include, but not limited to:

developing and support customers to achieve recovery goals and reduce risks, support with medication, developing group activities, supporting with appointments, getting people ready to live on their own in the community.

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What you'll do:


  • Undertake keyworking responsibilities for a caseload assigned by the Team Leader/ Manager. Creatively working to engage with customers.
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
  • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
  • Building supportive, trusting relationships with customers.
  • Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
  • Complete case work management with staff, providing guidance and coaching to the team with complex cases.
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
  • Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
  • Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
  • Empower customers to ensure they receive the service and benefits they are entitled to
  • Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
  • Undertake housing management duties in line with relevant HM contract.
  • Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
  • Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
  • Involving customers in the design, development and delivery of the service
  • Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
  • Adhering to all other Look Ahead's policies and procedures
  • Engaging in learning and development activity to increase knowledge and skills
  • Champion coproduction.

About you:


  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Exudes a warm friendly presence and open behaviour
  • Able to work alone with good initiative
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
  • Has a practical and logical mind and is naturally well organised
  • Thrives on change and enjoys dynamic diverse enviro
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