Accounts Receivable Team Member - Newcastle Upon Tyne, United Kingdom - Balfour Beatty
Description
Balfour Beatty has an exciting opportunity for an Accounts Receivable Operations - Team Member to join our Enabling Functions team to work in Newcastle upon Tyne (Longbenton).
Role Purpose:
- Support the working capital of the business through ensuring invoices are raised in an accurate and timely manner and cash is allocated to invoices promptly enabling recognition of actuals collected.
- Raise a high volume of invoices daily in adherence with 24 hour service level agreements (SLA);
- Input a high volume of receipts daily in adherence with departmental SLA metrics;
- Ensure accurate recording of receipts/invoices raised to ensure internal controls are robust;
- Deal with a high number of queries ( both telephone and written);
- Daily investigation into unapplied / unidentified cash receipts ensuring items are followed up in a timely manner, recorded accurately and actioned in line with SLAs;
- Respond to and resolving complex invoice queries from the business and colleagues within the shared service centre;
- Accurately input & record the invoicing and cash metrics on WD3 for month end reporting purposes;
- Assist with User Acceptance Testing for new business solutions & transitions as required;
- Support year and full year end audit process, providing information in a timely manner to ensure the business complies with the timetables set forth;
- Contribute to the analysis of processes and controls, suggesting improvements to drive efficiency and effectiveness of the department;
- Have a My Contribution mindset with ability to drive through change deliver annual my contribution project);
- Identify key issues and trends which may require long term action planning;
- Assist with Root Cause Analysis and drive process improvements;
- Engage with line management and team to drive improvements and to achieve Right First Time;
- Identify controls improvements and areas of risk reduction;
- Assist with the standardisation of business processes;
- Build effective relationships with customers and internal stakeholders through regular communications;
- Ability to navigate Accounting systems confidently;
- Provide exceptional customer service to external and internal customers ensuring queries are dealt with in line with internal time frames;
- Business partnering with colleagues within Newcastle and site based colleagues to explain issues and resolve effectively;
- Support the process of ensuring all key processes are documented via a DTP (Desktop Procedure Document) and uploaded to relevant system;
- Ensure workloads are completed to high quality within agreed deadlines and targets;
- Understand the key KPIs/SLAs and priorities for self and own team;
- Engage positively in team meetings, team huddles or wider business forums.
The following qualities are essential:
- Have achieved an A-C grade in Maths, English and IT at GCSE or the equivalent;
- Able to effectively manage time and deliver against deadlines, setting own goals and being proactive in seeking and driving improvements;
- Organised and proactive Process Improvement mindset;
- Excellent telephone manner and customer service skills;
- Positive and proactive approach to all aspects of work;
- Have excellent communication skills and the ability to deal with all levels of people in the organisation;
- Excellent team player, able to work as part of different size teams but also independently where required;
- Excellent skills in excel in able to analyse data and suggest improvements;
- Flexible in approach to work, recognising patterns of work and being able to proactively support full department;
- Excellent attention to detail and accuracy with data inputting and reporting.
The following experience are desirable:
- Working towards T Level 2 or other professional exams e.g. CIMA, ACCA, ICM;
- Excellent working knowledge of multicurrency ERP system (preferably Oracle).
Why work for us Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.
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