Sia Door Supervisor - Greenwich, United Kingdom - SafeCrowds Limited
Description
SAFECROWDS are looking for an experienced
Door Supervisor with excellent customer service skills to join our team at a destination venue in Greenwich.
We can offer regular hours, sociable hours (the latest we finish is 11:15pm) and the chance to work with a great team of people.
Role description
-
RESPONSIBILTIES _
- Consistently uphold the highest standards of customer service and safety.
- Ensure compliance with licensing regulations and venuespecific policies.
- Monitor and maintain a safe and secure environment for customers, staff, and property.
- Conduct efficient and thorough ID checks to verify the identity and legal age of customers.
- Carry out thorough searches in accordance with SIA regulations.
- Control entry and exit points.
- Manage any conflict or disturbances diplomatically and use deescalation techniques to prevent situations from escalating.
- Maintain constant vigilance to identify potential threats, unauthorised entry, or suspicious behaviour, and take the necessary actions to address them.
- Handle customer inquiries and concerns in a courteous and professional manner.
- Work collaboratively with the client to ensure a safe environment.
- Prevent and manage conflicts or disturbances effectively, ensuring a calm and safe atmosphere.
- Report incidents and write detailed incident reports as required.
BEHAVIOURS_
- You are able to work independently coordinating with staff and venue management.
- You are able to remain calm and adapt when working in highpressure situations.
- You have a strong sense of responsibility and integrity, and you conduct yourself professionally at all times.
- You are able to communicate effectively, both verbally and in writing, with other venue staff, clients and their customers.
REQUIREMENTS_
- Hold a frontline SIA Door Supervisor License
- Be able to provide a 5year work/school history
- Have previous Door Supervisor experience
Job Types:
Part-time, Permanent
Salary:
£12.00 per hour
Expected hours:
No less than 25 per week
Schedule:
- Night shift
- Weekend availability
Experience:
Door Supervisor: 2 years (required)
Licence/Certification:
- frontline SIA Door Supervisor License (required)
Work Location:
In person
Reference ID:
DSS1
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