Onsite Patient Services Administrator - Wolverhampton, United Kingdom - HealthHarmonie

HealthHarmonie

Verified Company

Wolverhampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract Type:
Full-Time, Permanent

Hours: 37.5 hours per week

Location:
Wolverhampton Road, Wolverhampton

ABOUT US
Established in 2003, HealthHarmonie has grown with the ever-changing healthcare industry and developed its presence across all the UK.

We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home.

ABOUT THE ROLE

The Patient Services Administrator role is fundamental to the organisation as team members are responsible for the admission of patients into the HealthHarmonie services and the discharging or onward referring of patients at the end of their care pathway with us.

This role will be based onsite at the Royal Wolverhampton Trust hospital.

The role also includes:

Processing the patient notes following triage, resulting in patients either being accepted into the HealthHarmonie service or onward referring them into different care providers
Utilising the National E-Referral Service
Update patient administration systems
Review all patient outcome reports following their HealthHarmonie appointment and action the outcome
Chasing laboratories for outstanding patient histology results
Managing departmental actions in line with department KPI's
Updating patient care trackers using Microsoft excel
Confirming patient appointments via telephone

ABOUT YOU

Strong organisational and administrative skills
Excellent written and verbal communication skills
Experience in working independently and as part of a team
Friendly and confident telephone manner
The ability to use their own initiative

BENEFITS

Salary of £21,000 per annum which increase to £21,500 after successful completion of probation
Incentive quarterly bonus scheme (£250 per quarter)
20 days Annual Leave + 1 day additional per year of service
Paid Overtime
NHS Employee Discounts
Annual Salary Review
Ongoing Support and Training
Excellent Career Progressions
Pension Scheme