Claims Handler - Hitchin, United Kingdom - Lawrence Dean Recruitment

Lawrence Dean Recruitment
Lawrence Dean Recruitment
Verified Company
Hitchin, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
A progressive and dynamic UK wide business are looking for an experienced Insurance Claims Handler to join their team.

You will have some delegated authority but mainly this is a non-delegated role and you will work in a real broker capacity being the middle point of contact between the customer, insurer, brokers, loss adjusters etc.

Ideally you will have experience of property liability however this isn't essential but experience of managing claims is essential.


Claims Administrator - Job Overview
As a
Claims Administrator your duties will include;

  • Updating systems and processes to ensure accurate record keeping is maintained
  • Collect accurate information and documents to proceed with a claim
  • Regularly and proactively communicating with customers, ensuring strong relationships are created between customers and external parties
  • Assessing claims where authority is delegated and resolving to completion.
  • Liaising with insurers, brokers, loss adjusters and other third parties
  • Managing an average of 450 cases at any given time
  • Working for SLA's
  • Assisting with assessment of financial and damages evidence in response to claims
  • Liaising with claimants and providing updates when required
  • Explaining and informing customers of the claims process
  • Following strict processes and procedures in line with regulations

Claims Administrator - Skills & Experience Required

  • Experience of managing insurance claims ideally property
  • Confident working with a busy and fast paced workload
  • Confident building strong relationships with customers and third parties
  • Strong attention to detail and accuracy skills
  • Patience and the ability to remain calm in challenging situations
  • Good Outlook and IT skills
  • Experience of using Salesforce is an real advantage
  • Team player, flexible and adaptable
  • Accurate and highly organised with high levels of attention to detail
  • High performing, high energy, cando attitude with strong sense of urgency and ability and willingness to get things done.
  • A strong communicator at all levels.

Claims Administrator - Benefits Offered
- £24,000 - £30,000

  • Annual company bonus
  • 26 days holiday + bank holidays


It's also helpful if you could you let us know where you are currently based, or which locations you are happy to work in as well as your required salary and notice period.

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**Please note Lawrence Dean Recruitment is acting as an employment agency & business.
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