Marketing and Communications Assistant - Manchester, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Respond to customer inquiries via various face to face channels in a timely and professional manner
  • Provide accurate information and assistance to customers regarding products, services, and policies
  • Resolve customer complaints and escalate issues as needed to ensure timely resolution
  • Identify and implement process improvements to enhance the customer experience
  • Collaborate with other team members to achieve departmental goals and objectives
  • Maintain detailed records of customer interactions and transactions

Qualifications:

  • High school diploma or equivalent required; Bachelor's degree preferred
  • Previous experience in customer service or related field preferred
  • Excellent communication skills, both written and verbal
  • Strong problemsolving abilities and attention to detail
  • Ability to multitask and prioritize tasks in a fastpaced environment

Job Types:
Full-time, Permanent


Pay:
From £25,779.71 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 26/05/2024
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