De&s/sda Information Support Officer - Bristol, United Kingdom - Reed Talent Solutions

Reed Talent Solutions
Reed Talent Solutions
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Job description


As part of the Information Management & IT function, your impact will be felt across the organisation, helping to embed new technology and tools, automate processes and improve data management.

We'll support you to innovate, as you bring positive changeand fresh ideas to the team. Don't settle for the status quo. Improve on what's gone before - and drive for what's next.


We offer outstanding training and development opportunities, defined progression routes, and a host of other benefits including our 'Smarter Working' policy, which means that you'll be able to enjoy a high degree of flexible working whilst regular onsite attendanceat Bristol Abbey Wood will be required.

Also, some attendance to the stated site may be required for this position.


We strongly recommend tailoring your CV in line with our CV guidance before applying, with specific sections to highlight Key Achievements, Relevant Experience, and Applied Skills & Knowledge.

About the role
In this role, you will have the opportunity to:

  • Deliver activities to ensure information is being captured, stored, distributed, used, processed, retained and eventually disposed of, to meet the requirements of the law, MOD policy and guidance and the requirements of the business.
  • Provide direction to the Information Support Administrators and deal with any issues raised by them and more complex requests to ensure a high quality of service is maintained.
  • Interpret policy and maintain information environments and records to ensure compliance with Information Management good practice, standards, policy and legislation.
  • Actively manage end user expectations to provide high levels of service.
  • Provide guidance for stakeholders and share best practice across the KIM community.
  • Support Records Management to ensure information can be stored, retrieved effectively and risks managed.
  • Contribute to the work of the team, function by suggesting improvements or new ways of working to improve the quality of the Information Management.
  • Be an active part of the Knowledge and Information Management community, attend meetings and participate in working groups.
Person specification

  • Experience of Knowledge & Information Management in an organisation
It would also be great if you can demonstrate any of the following?desirable?criteria:

  • Experience in records management
  • SharePoint experience
  • Experience in stakeholder management and communication
In addition to the responsibilities above, the following?technical competences and behaviours?will be assessed at interview:

  • Knowledge and Information Management
  • Supervised Practitioner
  • Service Delivery and Operations
  • Supervised Practitioner


  • Working together

  • CSBC
  • Communicating and influencing
  • CSBC
2


Benefits:

We're pleased to offer a generous benefits package to support everything from your work-life balance to your bank balance, including:

  • 25 days' holiday a year, plus 1 day a year up to 30 days, 8 bank holidays and a day off for the King's birthday
  • A marketleading employer pension contribution of around 27 percent, an annual performancebased bonus, and recognition awards
  • Flexible and hybrid working wherever possible, to support your worklife balance (though some attendance to the stated site is required)
  • Access to specialist training and funded professional qualifications, with plenty of opportunities and support for progression
  • A huge range of discounts including retail, sports, leisure, restaurants, gifts, days out, holidays, cinema, motoring, insurance, health care, gym memberships, and more
  • Up to six days of paid leave a year for volunteering
  • Enhanced maternity, adoption, and shared parental leave schemes, offering 100% pay for 26 weeks (after a qualifying period)
  • We champion a diverse and inclusive environment, where everyone can be themselves and give their best. We believe that by harnessing the power of different ideas, experiences, and perspectives, we can achieve our ambitions, together. If you have a disabilityor additional need that requires accommodation, please let us know.
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