Shop Supervisor - Glasgow, United Kingdom - Synthire Limited
Description
Shop Supervisor
About Us:
Synthire is a dedicated recruitment consultancy firm specialising in connecting talented individuals with the right opportunities.
We are currently partnering with a prestigious retail store, Ali & Sons (Scotland) Limited T/A Londis, renowned for its high-quality product offerings and commitment to exceptional customer service.
We are actively seeking a Shop Supervisor to play a key role in managing the Ali & Sons (Scotland) T/A Londis Shop's operations and delivering outstanding customer service.
Responsibilities:
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Supervision and Coordination: Lead and guide the sales team, ensuring they have the skills and knowledge needed to excel. Efficiently coordinate tasks to ensure smooth operations and exceptional customer service.
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Work Schedule Management: Develop and monitor work schedules, considering sales and productivity targets. Effectively manage staff shifts and breaks for optimal coverage and store efficiency.
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Collaboration with Managers and Departments: Foster collaboration with owner and manager to resolve operational issues and enhance the overall customer experience. Work collectively to improve processes.
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Staffing and Resource Planning: Assess staffing needs based on business demands and recommend hiring or training initiatives. Maintain appropriate staffing levels to meet sales goals and enhance customer satisfaction.
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Reporting and Performance Tracking: Provide regular reports on departmental activities, sales performance, and progress toward targets. Use data to identify areas for improvement and implement effective sales strategies.
Requirements:
- Proven two years' experience as a supervisor or similar role in a retail or sales environment.
- Excellent leadership and communication skills.
- Strong organisational and time management abilities.
- Proficiency in data analysis and reporting.
- Ability to collaborate effectively with various teams and departments.
- Familiarity with sales techniques and customer service principles.
- Strong problemsolving and decisionmaking abilities.
How to Apply:
Application Deadline:
We aim to run this recruitment campaign up to 4 weeks.
Salary:
£26,200.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
Reference ID:
AS536
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