Welfare Benefit Officer - Merthyr Tydfil, United Kingdom - Merthyr Tydfil County Borough Council

Merthyr Tydfil County Borough Council
Merthyr Tydfil County Borough Council
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Merthyr Tydfil, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job:
Welfare Benefit Officer / Swyddog Budd dal a Lles
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Job Ref:
RE-1394
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Salary:
£30, To: £32,020.00
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Job Scale:

Grade 6 / Gradd 6**:

Job Hours:37 Hours / 37 Hwrs
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Location:

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Speciality:

This post is fixed term until 31st March 2025 / Mae'r swydd hon yn gyfnod sefydlog tan 31 Mawrth 2025.


Location / Lleoliad:

Primarily based at The Town centre Hub, Merthyr Tydfil and/or Civic Centre / Lleolir, yn bennaf yn Hyb Canol y Dref, Merthyr Tudful a/neu yn y Ganolfan Ddinesig.

Job Purpose


To play a key role in the Council's response to increasing levels of homelessness by engaging with communities, individuals and our partners to deliver comprehensive welfare benefit and income maximisation advice.


As part of the multi-disciplinary Help Hub team, you will offer advice to customers, helping them overcome crisis and find sustainable solutions to financial issues.

The role involves providing information, advice and signposting to other services that may assist with debt management and other financial problems, undertaking casework, negotiation and representation on customers' behalf.


To support people to overcome financial challenges and achieve stability and provides broader support around management skills, employment options and life skills.


To work in close partnership with the authority's Training and Employability Team co-located at 'The Hub' in Merthyr Tydfil, to actively encourage individuals that are not in employment or training, to engage in training activities that may promote future employment opportunities, increasing income and reducing the risk of homelessness.

For further information please contact Suzanne Stephens / Deb Ryan Newton on

All new applicants are required to complete a 10 hour online Welsh Work Course.

You will need to complete parts 1 and 2 of the course and must be able to evidence this prior to starting work with the Authority.

For further information on how to complete this course please visit:


If you do not have access to the internet, appication forms can be obtained by telephoning and are to be returned no later than to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN.

Ability to speak Welsh is desirable.

Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.


All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies.

Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both.

Any breach of confidentiality may lead to disciplinary action.
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