1st Line Support - Southend-on-Sea, United Kingdom - Just IT Recruitment

Just IT Recruitment
Just IT Recruitment
Verified Company
Southend-on-Sea, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About the company:


Join our client's team as a Second-Line Technical Support Specialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining their premium service, and enhancing client relationships.

Reporting to the Service Desk Manager, you'll lead efforts to provide advanced IT support, engage with clients at a higher level, and build lasting partnerships.


  • Proven expertise in Office 365 Administration, including Exchange, SharePoint and InTune
  • Indepth knowledge of network fundamentals (TCP/IP, DHCP, DNS, Routers, Switches, Firewalls, Wireless Access Points).
  • Competency in Windows Server installations.
  • Experience with Office 365 Exchange and SharePoint Migrations.
  • Demonstrated ability to manage complex IT projects. Familiarity with Azure AD and advanced IT solutions.
  • Exceptional problemsolving skills and a commitment to delivering the highest levels of customer service.
  • Strong organisational skills, with the capability to multitask and maintain a high level of attention to client satisfaction.
Type of role

Tech Job

Discipline

1st Line

Salary Range

Up to £26k

Location

Southend-On-Sea
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