Senior 1st Line Support - West London, United Kingdom - Matt Burton Associates
Description
Our client is the
UK's biggest end-to-end commercial vehicle fleet management business managing and maintaining a fleet of over
90,000 vehicles across 81 locations.
They have an exciting opportunity for a Senior 1st Line Support to join the team on a 6 month fixed term contract based in North West London.
As a Senior 1st Line Support, you'll play a part in keeping some of the UK's biggest brands on the road, responsible for delivering an efficient and professional service to all customers.
You will need to be able to give technical support to users and customers across a diverse range of systems, platforms, and infrastructure.
Requirements, Skills & Experience
- Working knowledge of 36
- NPPV Clearance
- Exceptional customer service and confident communication skills
- Experience using Microsoft Desktop operating systems
- Demonstrate a good level of troubleshooting.
- PC, laptop and tablet setup and configuration.
- Basic knowledge of troubleshooting mobile devices.
- Excellent and friendly attitude when dealing with users/customers both on the phone and in person.
- Be able to demonstrate your ability to work as part of a team to resolve potentially issues, but also work on your own to perform installations and project work when required.
- Ideally have 1+ years previous experience in a similar role
- Full Driving Licence, Ability to travel in the UK as required
Job Type:
Fixed term contract
Contract length: 6 months
Salary:
£25,000.00-£28,000.00 per year
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