Care Consultant - Ashford, United Kingdom - Nurseplus

Nurseplus
Nurseplus
Verified Company
Ashford, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Care Consultant

Location:
Kent (Ashford, Canterbury and Maidstone)


Job Type:
Permanent Full-Time


Salary:
£22,000 + Profit Share Bonus Scheme


Job Reference:
KENT/CAHCC/99

This is an exciting opportunity to join our friendly and fast-paced Care at Home team.

We are looking to expand our private homecare services within the Kent area and this role will be instrumental in this roll out.

You will work closely with our Registered Manager to take on new clients and be responsible for their journey with us, from their initial assessment, through to ensuring they receive high quality care from our fully trained care staff on a day to day basis.

You will be a key player in recruiting care staff and ensuring they are trained to CQC requirements and able to deliver to exceptional care to our clients in their own homes.

If you're motivated by making a difference in people's lives and passionate about providing good care, then this could be the role for you.


Benefits of working with Nurseplus as a Care Consultant:

  • Salary £22,000 + Profit Share Bonus Scheme
  • Target driven bonus and incentive schemes.
  • Companypaid healthcare cash plans including free dental care, optical care, prescriptions, physio and more.
  • Company discounts scheme for many high street retailers.
  • Discounted gym memberships at over 3,000 sites.
  • Employee assistance programme 24hour access to confidential advice and counselling.
  • Contributory pension scheme.
  • Company sick pay scheme.
  • Ongoing mentoring and training, including access to fully funded NVQ's and distance learning.
  • A professional, but fun working environment with a big emphasis on team work.
  • Your birthday off

The main duties of the Care Consultant role include:

  • Be the first point of contact for both new and existing clients and Care Workers.
  • Effectively handle initial enquiries from prospective clients and their families.
  • Rostering staff to provide a safe delivery of service to clients.
  • Liaise with other professionals involved in client's care.
  • Assisting with recruiting new care workers to the team.
  • Monitor care workers and carry out supervisions and appraisals.
  • Supporting the effective handling of safeguarding, incidents, and complaints as required.
  • Ensure the service is working within the standards expected by the CQC.
  • Work alongside our Care at Home business development to network and drive new business.
  • Work closely with our Livein Care team to coordinate the set up of any Livein packages for your area.
  • To work to specific targets and key performance indicators in order to develop the service.
  • To work in liaison with the existing establishment teams in the Ashford and Canterbury branches.
  • An excellent communicator with the ability to build and maintain strong relationships.
  • Flexible to cope with changing demands and priorities, remaining calm under pressure.
  • Well organised with the ability to multitask.
  • A Friendly, confident and helpful telephone manner.
  • A person with a positive, focused attitude to enable targets to be met and exceeded.
  • A driver.

About us
Nurseplus is a national company with a network of branches across the UK.

We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.

Our Care at Home service aims to support individuals in their own home by enabling them to reach their full potential and have a great quality of life.

**INDPRM
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