Remote Customer Service Advisor - Resource Solutions

Resource Solutions
Resource Solutions
Verified Company
Remote, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job description

Remote Customer Service Advisor - Pensions

Are you available to start on 20th February & ready to "invest" in your next role? earning a bonus of £1200 after 6months? Then we want to hear from you

What can you expect?

What you will be rewarded with?

  • We offer competitive salaries and comprehensive benefits.
  • We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.

We will rely on you to:


  • Exceeding customer expectations by delivering timely, accurate service in a professional manner.
  • Deliver efficient work practices by understanding and utilising Mercer software and process.
  • Work as part of a team to contribute to a culture of a "great place to work".
  • Work within the company procedures to maintain a high level of trust
  • Meet or exceed all performance metrics as defined in your personal performance management plan
    What you need to have:
  • Excellent customer service skills
  • Ability to understand customer needs and provide the correct solution
  • High level of interpersonal skills and an ability to communicate across the internal and external customer group
  • Skilled in listening and responding to a customer's needs verbally and through the written word
  • Defuse and respond to customer complaints ensuring follow up actions are completed and recorded

What will make you stand out:

  • Previous or current experience working in a call centre environment
  • An understanding of how UK Pension Schemes work

Job Types:
Full-time, Temporary contract

Contract length: 6 months


Salary:
£12.33 per hour


Job Types:
Full-time, Fixed term contract, Temp to perm

Contract length: 6 months


Salary:
£12.33 per hour


Benefits:


  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Work Location:
Remote

Expected start date: 20/02/2023
More jobs from Resource Solutions
See all jobs of Resource Solutions