Business Support - West Bromwich, United Kingdom - Sandwell and West Birmingham NHS Trust

Sandwell and West Birmingham NHS Trust

Verified Company

West Bromwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an exciting opportunity for an experienced administrator to assist our growing Primary Care, Community & Therapies Clinical Group which provides both inpatient, outpatient and community therapies and nursing in providing an effective and efficient comprehensive administrative service including the production of clinical correspondence to referring agents or onward referral service to support the work of the Clinical Staff within the Group.

You must have experience of typing correspondence, managing clinical diaries and referral management according to the guidelines.

You will be expected to provide a full centralised automated appointment system by undertaking duties within the community and therapies single point of access centres.

There will be a requirement to learn the patient administration systems to work effectively within a paperless environment.

You will be expected to participate in the 3 shift pattern to provide administrative cover Monday, Thursday and Fridays, working 08:00 - 16:00, or on a rota basis along with weekend working to facilitate 7 day working and bank holidays as and when required.

GCE/GCSE English & Maths equivalent to a Grade C

Excellent communication skills to deal with patients, colleagues and referring agents

Ability to prioritise own work and work under pressure with conflicting demands

Team player

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff.

Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.

Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.

The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.

We have three newly emerging strategic objectives:
Our People - to cultivate and sustain happy, productive and engaged staff

Our Patients - to be good or outstanding in everything we do

Our Population - to work seamlessly with our partners to improve lives

Please see attached Job Description and Person Specification for full details of what this role entails