Complaints Advisor - Stevenage, United Kingdom - Lawrence Dean Recruitment

Lawrence Dean Recruitment
Lawrence Dean Recruitment
Verified Company
Stevenage, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Job description


A service orientated company based in Stevenage are now looking to recruit a Complaints Advisor to support within their Customer Service Team.

**Complaints Advisor

  • Benefits Offered** £14.00 per hour
  • 20 days holiday + bank holiday
  • Intensive company training
  • This is a longer term temporary opportunity with scope to progress internally

Complaints Advisor - Job Overview
As a Complaints Advisor your duties will include;

  • Being responsible for complex customer queries
  • Processing complaints through internal channels
  • Analyse customer feedback through multiple channels
  • Build and maintain both internal and external business relationships
**Complaints Advisor

  • Skills & Experience Required*
  • Experience in a complaints role is essential
  • Experience Coordinating complaint responses is essential
  • Proven ability to communicate with people at different levels
  • Customer focused
  • Able to commit to a role for a minimum of 3 months
**Please note Lawrence Dean Recruitment is acting as an employment agency & business.
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