Customer Services Advisor - Borehamwood, United Kingdom - Jems Recruitment Ltd

Jems Recruitment Ltd
Jems Recruitment Ltd
Verified Company
Borehamwood, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

  • Hybrid working after training is complete, working hours are 8.30am-5pm shifts
  • 23 days annual leave, increasing with service
  • Healthcare cash plan, pension, cycle to work scheme, enhanced maternity and paternity pay and more

Do you enjoy providing first class customer service? Are you looking to use these skills working in a friendly and supportive office environment in Borehamwood? We are looking for a Customer Service Administrator to join an established team, working as partof a larger group.

You will be first point of contact over the phone for customers and clients and ensuring that service is delivered in a timely and professional manner.


  • Contacting customers to book appointments
  • Updating systems and coordinating diaries
  • Checking and amending information on inhouse systems
  • Providing the highest level of customer service, working to Service Level Agreements
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