Accounts Assistant - Peterborough, United Kingdom - Taylor Rose
Description
Key Role Activities:
- Keep track and update records to identify outstanding balances.
- Plan course of action to reduce overall balance volumes.
- Locate and contact fee earners to inquire on planned activities.
- Negotiate and agree timely action by the fee earner.
- Handle questions or complaints.
- Investigate and resolve discrepancies.
- Create trust relationships with fee earners, when possible, to avoid future issues.
- Update account status and database regularly.
- Escalate superiors of fee earners unwilling, or unable action required balances.
- Comply with requirements when legal action is unavoidable.
- Support the implementation and delivery of a Chargeable Residual Balance Service.
- Ensure all services provided are correctly billed and charged to the relevant Fee Earner.
Requirements:
- Experience of working within a similar role within a Solicitor's accounts department.
- Good understanding of the accounting system, banking system and the case management systems.
- Full knowledge, experience and understanding of the Solicitors Accounts Rules is required.
- Ability to communicate at all levels and across all departments.
- Ability to work independently and as a team.
- High levels of attention to detail.
- Professional approach
Company Core Values:
Aspirations:
To be the best that you can, motivated to do things better, works smarter not harder, embraces changes, learns from mistakes, takes an interest in the vision of the business.
Integrity:
Open and honest, shows respect, admits mistakes, looks at ways to improve and share ideas.
Innovation:
Creative and Dynamic, Adaptable to change, seeks ways of doing things better, get involved with work that makes a difference, continuously learns new things for personal development.
Commitment:
Relationships for the long-term.
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