Accounts Assistant - Peterborough, United Kingdom - Taylor Rose

Tom O´Connor

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Tom O´Connor

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Description

Key Role Activities:


  • Keep track and update records to identify outstanding balances.
  • Plan course of action to reduce overall balance volumes.
  • Locate and contact fee earners to inquire on planned activities.
  • Negotiate and agree timely action by the fee earner.
  • Handle questions or complaints.
  • Investigate and resolve discrepancies.
  • Create trust relationships with fee earners, when possible, to avoid future issues.
  • Update account status and database regularly.
  • Escalate superiors of fee earners unwilling, or unable action required balances.
  • Comply with requirements when legal action is unavoidable.
  • Support the implementation and delivery of a Chargeable Residual Balance Service.
  • Ensure all services provided are correctly billed and charged to the relevant Fee Earner.

Requirements:


  • Experience of working within a similar role within a Solicitor's accounts department.
  • Good understanding of the accounting system, banking system and the case management systems.
  • Full knowledge, experience and understanding of the Solicitors Accounts Rules is required.
  • Ability to communicate at all levels and across all departments.
  • Ability to work independently and as a team.
  • High levels of attention to detail.
  • Professional approach

Company Core Values:


Aspirations:

To be the best that you can, motivated to do things better, works smarter not harder, embraces changes, learns from mistakes, takes an interest in the vision of the business.


Integrity:
Open and honest, shows respect, admits mistakes, looks at ways to improve and share ideas.


Innovation:

Creative and Dynamic, Adaptable to change, seeks ways of doing things better, get involved with work that makes a difference, continuously learns new things for personal development.


Commitment:
Relationships for the long-term.

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