Caseworker - Bristol, United Kingdom - Ministry of Justice
Description
Caseworker
£21,775
Bristol:
Job Title:
Caseworker
Contract Type:
Permanent
Grade:
AO
Salary range (depending on location): National - £21,775
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location:
Bristol
Directorate:
Case Management
Team:
Operational Delivery
Working Pattern:
The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.
There may also be a business need to cover full time working hours during initial training.Reporting to:
Finance Team Manager
The Legal Aid Agency
We are part of the Ministry of Justice (MoJ).
We provide public funding for certain civil and criminal cases throughout England and Wales to help people with legal problems.
Our people are at the heart of achieving excellence. We employ around 1,200 colleagues across England and Wales.Case Management
Caseworker Key Responsibilities:
- You will
- Correspond with customers in writing
- Use guidance and regulations to make accurate decisions
- Ensure your work meets performance targets.
- Ensure all data is processed accurately and securely.
Job Summary
Essential Knowledge, Experience and skills
- Ability to work to deadlines
- Ability to make decisions using evidence/information
- Work well as part of a team
- Ability to use computers and Microsoft 36
- Effective written communication skills
Assessment approach
Application Process
Interview / assessment Process
You will be asked an experience question and 3 strength-based questions. More information can be found here.
Shortlisting is planned for week commencing 30/05/2023
Interviews are planned for week commencing 26/06/2023 and 03/07/2023
Complaints procedure
If you are dissatisfied with our response, we will forward your complaint to the Civil Service Commission, an independent body, for review.
Our LAA commitment to Diversity and Inclusion
The LAA is committed to diversity and inclusion and we positively promote flexible working, including job shares.
Salary:
£21,775
Additional Information:
Working Arrangements & Further Information
Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.
There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
- To the Civil Service Commission (details available here)
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