Luxury Hotel Reservations Agent - Broadway, United Kingdom - Farncombe Estate

Farncombe Estate

Verified Company

Broadway, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a Reservations Agent to join our brilliant team at Farncombe Estate.

Set in a stunning part of the Cotswolds just above the beautiful village of Broadway, we offer our guests a truly luxury escape to the countryside.

We would love to hear from you if:

You have experience of working within the hotel sector, preferably within reservations or front of house and know the guest journey as well as the demands of the role
You have strong administrative skills and you are highly IT literate
You have a meticulous approach to tasks with a high level of attention to detail
You are an organised, task orientated person that can handle working on multiple tasks simultaneously

The role is office based, and is a full time contract of 40 hours per week. You'll work a mixture of shifts including 8.30am-5pm, 9am-5.30pm and 10am-6.30pm. You will be required to work 1 weekend out of 3.

In return, we offer an excellent hourly pay rate of £11.75, plus service charge (around £2,000-£2,500 per year).

We also offer a raft of excellent benefits including:

30 days holiday per year (rising to 35 after 5 years)
Enhanced pension
Critical illness cover and Company sick pay
A celebration birthday lunch in one of the hotels, on us
Access to private counselling, onsite mental health first aiders, and an employee assistance programme from Hospitality Action
Hundreds of High Street discounts and a cash back card via Hospitality Rewards
Estate discounts on dining, stays, wine, spa products and more
Wow reward scheme £1000 towards a holiday of your choice

- £1000 when you successfully refer a friend

Premium payments for Christmas and New Year shifts
A healthcare cash plan
Free, inperson financial planning advice
Broad ranging careers in all the usual hotel departments and a few you wouldn't expect like our adventure team
Fully funded apprenticeships for all employees
Leadership coaching and development for managers
Paid volunteering opportunities in the local community

Due to our rural location, you will require your own transport (WR12 7LJ) or please enquire about live in opportunities.