Service Coordinator - London, United Kingdom - Medicare Insourcing Services Limited

Medicare Insourcing Services Limited
Medicare Insourcing Services Limited
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About Us


Medicare Insourcing Services is successful in assisting the NHS to reduce their radiology backlogs and improve patient outcomes while assisting departments with budget management.

We focus solely on supplying Sonographers, Diagnostic Radiographers and Radiologists who provide additional insourced support to outpatient services nationally; either out of hours or by running additional clinics.


As the company keeps growing, the team is now searching for a service coordinator which will work closely with the Service Delivery Manager and Operations Director to ensure our client's needs are met whilst meeting financial targets.


  • Being a point of contact with healthcare professionals to manage their schedules as well as accommodation booking as required
  • Ensuring client needs are met
  • Ensuring rotas are completed and sent out to clients in a timely manner
  • Responsible for routine rota management matters such as handling cancelations, finding replacements and communicating changes internally as well as externally
  • Creation and submission of monthly reports on performance for each client and points for improvement
  • Liaising with clients to ensure customer satisfaction whilst seeking to increase service where appropriate
  • Accurately and regularly communicating new talent requirements to the team and ensuring those are met
  • Liaising with external providers for the booking of healthcare assistants
  • Monitoring the use of clinical governance guidelines for safe practice
  • Providing support to the Service Delivery Team as required


This role is ideal for an organised individual looking to further develop their career in the fast-paced environment of a growing company.


Skills and Experience:


Required:


  • A professional background that demonstrates excellent organisational skills and attention to detail
  • Computer literate; experience of Excel, Outlook
  • Excellent interpersonal and written communication skills; the ability to converse with a diverse range of people at all levels; an enthusiastic team player
  • Ability to manage own workload and to work flexibly in response to changing demands and priorities; able to cope under pressure
  • Punctual, responsible, selfmotivated and flexible
  • Demonstrable commitment to delivering an excellent service
  • Strong organisational ability; proven experience of completing tasks to high levels of accuracy and timeliness, with attention to detail and a methodical approach
  • A demonstrated commitment to promoting a diverse and welcoming environment

Desirable:


  • Experience of using and maintaining accurate records on a CRM system
  • Excellent numeracy skills
  • Account management experience
  • Experience in the healthcare industry
  • Experience in the recruitment industry

Salary:
Up to £30,000.00 per year


Benefits:


  • Casual dress
  • Company pension
  • Gym membership
  • Private medical insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • London, SE1 3ER: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you allowed to work in the UK?

Work Location:
One location


Reference ID:
Service Coordinator - Medicare
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