Housing Needs Assessor - Mansfield, United Kingdom - YMCA Robin Hood Group

YMCA Robin Hood Group

Verified Company

Mansfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Housing Needs Assessors are a vital part of our Housing team, supporting our prospective and existing residents with new assessments, sign-up paperwork and Housing Benefit forms/information.

The YMCA Robin Hood group provides temporary supported accommodation for young people years), refugees, unaccompanied asylum seekers, children leaving care and vulnerable adults. Our housing provision in Nottingham provides 24-hour support for homeless young people (aged living in Nottingham and the surrounding areas.

We have seen significant expansion in our Housing Team and are delighted to have internally promoted several members of our team and we are now looking for a new Housing Needs Assessor.

This will include:

Completing signup paperwork, benefit forms and other relevant administration.
Contacting applicants for additional information
Liaising with a range of external agencies
Undertaking face to face interviews with applicants, recording all relevant information accurately
Work with the Tenancy Sustainment Team to ensure successful applicants are accommodated quickly and support the Resident Journey/Pathway.

About You

First and foremost you will be a brilliant communicator; meeting with people face to face every day, you will be able to build quick rapport and engage in conversation to be able to complete the paperwork required.

You will need to be sensitive to the circumstances which have brought that young person/adult to our services and give them the support, both emotionally and physically to be able to complete the paperwork.

In order to make your transition into your new role as smooth as possible, if you have previously worked in social housing, adult support or within the benefits system, this would give you an advantage to understanding some of the complexities associated to this area.

Knowledge of the benefits systems would also be a huge advantage.

If you are looking to work for an organisation who cares about you and your wellbeing, the YMCA prides itself on the package of wellbeing we support all our employees.

At YMCA Robin Hood Group, you will have many additional benefits, including but not limited to:

Comprehensive well-being package
Cashback private medical and dental policy
Generous holiday entitlement increasing 1 day each year for your first 5 years
Regular ongoing training
Subsidised childcare and holiday clubs
Workplace pension
Pastoral support
Excellent opportunities for development and progression in an exciting expanding organisation.