Tenancy Enforcement Manager Maternity Cover - High Wycombe, United Kingdom - Appcastenterprise

Tom O´Connor

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Tom O´Connor

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Description

We are Places for People, we provide outstanding supported housing, retirement living and tenancy sustainment services to a variety of customers.


We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in.

How do we do all this? We surround ourselveswith customer-focused people, supportive people and get things done people. Our people live and breathe our SPIRIT values; we are the place for spirited people.


More about your role


Your primary role as the Tenancy Enforcement Manager will be ensuring customers abide by the terms of their tenancy agreements, identify any tenancy breaches and to support and assist the Place Team.

The geographical customer base you will be working withis the South East area.


You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints.

This ensures that the company's assetsare maintained, and our neighbourhoods continue to be a safe and pleasant place to live.

The area you will be covering is Chilterns covering Buckinghamshire, Hertfordshire, and Bedfordshire.


Please note:
This is a full time, fixed term position covering maternity leave until November 2023. Due to the nature of the role you will need a valid driving licence and access to a vehicle.
Full training will be given from a genuinely supportiveteam.

For more information please download our job profile available on our website.


More about you


To be considered for this role you will have experience in housing management and/or a good understanding of tenancy agreements, obviously if someone had experience managing anti-social behaviour that would be a distinct advantage.

However, it is imperativethat you have a genuine passion for the housing sector.

You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative.

Attention to detail is critical in order to be successful in thisrole.


It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies.


The benefits


We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for.

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

  • 27 days holiday + Bank Holidays
  • Pension with matched contributions
  • Essential Car User allowance
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more
**What's next?

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