Receptionist - Manchester, United Kingdom - Napoleons Casino-Restaurant-Bar Manchester

Napoleons Casino-Restaurant-Bar Manchester

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Napoleons Casino & Restaurant Manchester is looking for an enthusiastic and dedicated full time Receptionist.

Napoleons Casinos & Restaurants are operated by a privately owned UK family business, The A & S Leisure Group Limited, with over 50 years in the leisure and hospitality sector.

We have a commitment to providing first class venues and outstanding customer service for our clientele. Our Group employs over 650 people across 7 leisure & entertainment businesses.

Job Summary
Have good communication skills and work well within a small enthusiast team and on their own.

To ensure compliance with Legislation and company procedures in respect of LCCP and including Health & Safety in the workplace and the reception area at all times.

Main Duties

To greet all visitors to the Casino in a customer focused, professional and helpful manner.
To be fully conversant and comply with all aspects of gambling and AML legislation and LCCP including company policy and procedures relating to the department, Health & Safety and security.
To deal with all phone calls in a customer focussed professional manner, taking and relaying messages effectively.
To maintain accurately the Neon members database ensuring this is kept upto date at all times. Ensuring compliance with AML Regulations, GDPR and Data Protection Legislation in respect of identification documents and any other documentation produced.
To be able to explain and actively promote all club facilities and promotional activities.
To seek and take advantage of opportunities for personal development actively within the business.

Person Specification:

Able to work on own initiative as well as part of a team.
Must be willing to work varied shifts and follow instruction.
Good communication skills are essential.
NVQ Level 2 or equivalent preferred, but not essential.

In return we will offer the successful applicant:

Salary starts from £20,800.00
Straight shifts
40hour week 5 shifts over 7days. Shifts will include evenings and weekends and will involve some late finishes.
28 days holiday
Chance of progression
Great team environment
Free staff meals whilst on duty
Company pension scheme

Applicants must be over 18 years old and able to demonstrate that they are able to work in the United Kingdom.

Job Types:
Full-time, Permanent

Salary:
From £20,800.00 per year

Benefits: