Customer Representative - Glasgow, United Kingdom - ENVISION AGENCY LTD

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative.

As a Customer Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.


Duties:


  • Answer incoming customer inquiries in person
  • Provide accurate and timely information to customers regarding products and services
  • Resolve customer complaints or issues in a professional and efficient manner
  • Collaborate with other departments to ensure customer satisfaction

Skills:


  • Excellent phone etiquette and strong communication skills
  • Ability to analyse customer needs and provide appropriate solutions
  • Strong attention to detail and accuracy in data entry


If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you.


Salary:
From £24,500.64 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 28/03/2024

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