Nwaa Hems - Preston, United Kingdom - Lancashire Teaching Hospitals NHS Foundation Trust

Lancashire Teaching Hospitals NHS Foundation Trust
Lancashire Teaching Hospitals NHS Foundation Trust
Verified Company
Preston, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

A rare and exciting opportunity has arisen for a highly motivated individual to join our expanding and highly successful Major Trauma Service at Lancashire Teaching Hospitals (LTH).


Working closely with key contacts from LTH and North West Air Ambulance (NWAA) the post holder will be responsible for supporting a patient liaison service, completion of data submissions into the NWAA HEMS and TARN databases using a wide range of data sources and will support audit within the Major Trauma Service.


The Major Trauma Service at the Royal Preston Hospital provides critical life and limb saving treatment for patients who have sustained serious traumatic injuries.

As the regional Major Trauma Centre (MTC) we operate within the Lancashire and South Cumbria Major Trauma Network and work collaboratively with pre-hospitals service to ensure our patients receive the best possible care and outcome.


You will work closely with key contacts at LTH and NWAA and will provide an effective communication link between the teams to ensure the liaison role is fulfilled and administrative duties are completed.

The post holder must be able to interrogate NWAA and LTH systems/databases to extract the necessary information for accurate and robust HEMS and TARN data submissions.

We have 9000 fantastic people working hard to deliver quality services to our patients.

Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.


Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.


You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.

You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things.

Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.


  • Daily review, completion and update of the TARN and HEMS databases providing accurate and robust data submissions within defined timeframes (within 25 days for TARN).
  • Daily identification of new patients with subsequent notification to the clinical teams at LTH. Update the TARN and HEMS database as required.
  • Maintain effective working relationships with key contacts at LTH and NWAA in order to progress processes/role/service.
  • Be a point of contact for enquires relating to the NWAA liaison role facilitating communication and information flows between patients/families and the clinical teams at LTH/NWAA, initiating and supporting the response to correspondence and resolving enquires.
  • Maintains patient confidentiality at all times in adherence with current information governance legislation. Keeps up to date with mandatory IG training.
  • IT/presentation skills;
  • Create audit reports for presentation at meetings (as annual audit programme).
  • Access of databases (i.e.
TARN) and other LTH and NWAA systems to complete accurate and robust TARN and HEMS data submissions.

  • Utilisation of Microsoft tools to create audit reports and to generate statistics for analytical purposes.
  • Time management and organisational skills.
  • Investigate and respond to incidents and complaints as required taking action where necessary, with reporting to line manager.
Please see attached Job Description for more details.
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