Administrator Integrated Complex Assessment Team - Stoke-on-Trent, United Kingdom - Midlands Partnership NHS Foundation Trust

Midlands Partnership NHS Foundation Trust
Midlands Partnership NHS Foundation Trust
Verified Company
Stoke-on-Trent, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

  • Our SOOTHE resources
  • supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent.
  • Counselling support and lifestyle information with advice on a variety of personal matters
- "In our Gift" providing a platform for your voice to be heard to inform change

  • The opportunity to purchase additional annual leave
  • Opportunities for flexible working (depending on the role)
  • Career development opportunities and coaching plus access to in house training programs
  • Innovative research training program entitled STARS (Supporting the advancement of Research Skills)
  • Child Care Vouchers Scheme
  • Recognition and engagement through our staff LOVE awards, LOVE long service awards and Staff Engagement Surveys
  • NHS discounts available via the Blue Card and Red Guava schemes


Integrated Complex Assessment team is responsible for the placing, assessing and tracking of patients requiring a discharge to asses (D2A) bed based service within a timely manner relieving the pressures to the acute hospitals.


The Administrator is required to effectively provide administrative support to assist in the delivery of safe and effective patient transfer and tracking within Discharge to Assess Services.


The post holder should be able to prioritise their own workload to ensure effectiveness and efficiency in delivering objectives whilst working with mínimal supervision.

Being proactive and able to demonstrate good organisational skills and excellent communication skills both in verbal and written correspondence.


The role will involve close working with health and social care staff and an understanding of community Home First services alongside knowledge of the Care Act 2014 and the principles of Discharge to Assess (D2A) would be desirable.

The role is varied and requires confidentiality, initiative, flexibility and capability of working under pressure and to deadlines.

Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees.

We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.


We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

Main duties and responsibilities

  • To effectively track the patients journey from referral to discharge in a timely manner using in house IT systems CDT and excel.
  • Develop and maintain strong relationships with all partners and colleague to support timely updates and flow through discharge to assess beds.
  • To be able to work closely and at pace, assisting other members of the administrative team to meet deadlines, sharing workload and providing cover for absences where necessary
  • To provide a comprehensive administrative support service to the ICAT Team by ensuring in house system is up to date, signposting to relevant services and data collection
  • Use CDT to maintain and monitor patient flow for audit purposes
  • To participate in service improvement programmes appropriate to the banding of the post
  • To provide cover for other Administration colleagues in the event of absences
  • Co-ordination of Multi-disciplinary meetings via Teams for weekly length of stay reviews with D2A providers
  • Minute taking as required in family meetings or where needed.
  • Ordering, checking and issuing of supplies and stationery using the electronic ordering system in accordance with financial procedures/regulations.
  • Undertakes basic audits, surveys related to project.
  • Flexible approach - demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines.
  • May need to travel across D2A footprint to provide Administration support
  • Undertake yearly staff survey
Monitor the busy inbox answering and dealing with any enquiries in a timely efficient manner
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