Business Administration Apprentice - Bank Station, United Kingdom - PMA LTD
Description
Employer:
Quarry Bank Medical Centre, 165 High Street, DY5 2AE.
The Medical Administrator apprentice will work in a busy GP practice and will be enrolled on the Business Administration Apprenticeship Level 3 with PMA Ltd.
What will the apprentice be doing?
Duties will include
- Dealing with patient enquiries
- Coding health records
- Referrals to secondary care
- Appointments
- Data entry
- Reading and filing letters
You will be expected to undertake a wide variety of administrative tasks working alongside existing teams of administrators. You will receive training, supervision and mentorship throughout the course of your apprenticeship.
You will demonstrate good customer service skills working on reception; dealing with the public and patients face to face and over the telephone.
You may be required to prepare appointment letters from templates, undertake copy typing and input data into the IT systems/patient database
You will be answering telephone calls and dealing with patient or management queries, taking messages appropriately for the clinical teams and/or management team following internal processes and procedures
What training will the apprentice take and what qualification will the apprentice get at the end?
The successful apprentice will be enrolled on the Business Admin apprenticeship level 3 with PMA Ltd
The apprenticeship will b e a work based apprenticeship and the learner does not attend college but completes the apprenticeship whilst in the workplace
In house and on the job training available with additional courses available through our ICS
What is the expected career progression after this apprenticeship?
The opportunity for a position at the end of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Patience
- Good interpersonal Skills
Qualifications
Things to consider
The applicant must be open to learning and change, have a professional image and be able to work confidentially.
Annual wage
£8,236.80
About the employer
We are a small & friendly GP practice who strives to ensure the best care for all our patients.
At our surgery we have a vast amount of medical professionals, not just a GP so patients will be signposted to the most appropriate medical person depending on their aliment, these professionals are fully trained to help and sort out your problems.
All the reception staff are Care Co-ordinator trained and have set pathways to follow to ensure best care first time, so please respect them.
We are a teaching practice and help support the next generation of medical professionals. We are also involved in research to help understand and develop new pathways and medications for long term conditionsEmployer
Quarry Bank Medical Centre
Working week
Monday to Friday - 6 hours per day working alongside all members of the team, these can vary from am to pm starting times tbc.
Total hours per week: 30 hours a week
Expected duration
24 Months
Apprenticeship level
Advanced
Level 3 (A level)
Reference number
VAC
Positions
1 position available
Job Types:
Full-time, Apprenticeship
Salary:
£8,236.80 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bank Station, DY5 2AE: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location:
One location
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