Customer Service Advisor - Islington, United Kingdom - Daniel Owen- UK

Tom O´Connor

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Tom O´Connor

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Description

Contract Type:

  • Temporary
  • Location:
  • Islington
  • Industry:
  • Property Services
  • Salary:
  • Negotiable
  • Start Date:
  • ASAP
  • REF:
  • AH2407/2_ Contact Name:
  • Abbie Hamilton
  • Job Published:
  • about 3 hours ago
    Monday
  • Friday

Temp - Perm position

£16p/h PAYE

Hybrid working available

35 hours per week

Planner / Scheduler Responsibilities:

  • Managing calls on system
  • Managing operatives diaries
  • General administration
  • Planning repairs and maintenance requests to the relevant operative
  • Ensure trade skill sets and location parameters are working effectively
  • Liaising with operatives, tenants, and the Client


  • Document Control

  • Ensure worksheets are received and checked
  • Work towards individual and client KPI's
  • Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
  • Tracking and monitoring to completion
  • Liaison with inhouse and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
  • Organisation of external supply companies
  • Ensuring all trades are readied and present onsite and works completed inline with committed client completion dates
  • Be able to work in a fastpaced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers, and trades

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