Coordinator - Shaftesbury, United Kingdom - Swann
Description
We are currently looking for a works coordinator for our busy client in Shaftesbury on a full time permanent basis.
Main Duties & responsibilities:
- To coordinate repair calls, planned works orders and engineers ensuring that deadlines are met and that customer service standards are met at all times.
- To ensure all appointments are made with the clients and that engineers have full working schedules.
- To ensure appointments are booked for the relevantly skilled engineer for the correct job, making sure everything they need to carry out the works is available (materials, access information)
- To check the paperwork that is generated by the jobs and ensure that any outstanding paperwork is chased before the job is closed down.
- To answer the department telephones in a timely manner and take messages when necessary for other members of staff.
- This list of responsibilities and duties is not exhaustive, and the Company will expect you to perform other duties relevant to the job title._
Essential competencies:
- Excellent written and verbal communication skills.
- Confident with Microsoft Word and Excel.
- Excellent ability to organize and prioritise workload effectively to meet targets.
- High level of accuracy and tenacity.
- Excellent team working skills.
- Good problemsolving skills.
- Customer Focused.
Hours:
- 8am 5pm / 8.30am 5.30pm
Company Benefits:
- 24 days holiday (plus bank holidays)
- BUPA medical insurance
- Accident and Sickness Insurance
- Life Assurance
- Pension contributions
Job Types:
Full-time, Permanent
Salary:
£21,000.00-£23,000.00 per year
Benefits:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- Where are you located?
- When are you available to start?
- What are you salary expectations?
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- scheduling: 1 year (preferred)
Work Location:
In person
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