Care Coordinator Scheduler - Crosby, United Kingdom - Home Instead

Home Instead

Verified Company

Crosby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Home Instead is the world's leading provider of non-medical care and companionship services to help our clients remain independent, happy, and comfortable in their own homes.

Job Description This role will play a vital role, ensuring that our clients receive best in class quality care, and support the growth of our business.**- 37.5 hours per week

You will be creating and maintaining effective and balanced schedules for all staff and clients, ensuring an excellent weekly continuity rate.
Ensure schedules are prepared, considering travel time, holidays, training and lastminute cancellations.
Be responsive to changes in the schedule and liaise with relevant team members.
Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
Participate in the paid outofhours oncall rota.

Qualifications

Experience of working in a scheduling role within a home care or other relevant environment such as logistics.
Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
Highly resilient and positive with excellent communications skills.
Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
Team player with strong interpersonal skills with the ability to build rapport quickly.
Excellent attention to detail.
Logical and analytical with the ability to work on own initiative and meet deadlines.

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.