Regional Installations Controller - Harrogate, United Kingdom - EnviroVent

EnviroVent

Verified Company

Harrogate, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£24,000 p/a

Location:
Unit 1, Bardner Bank, Killinghall, Harrogate, HG3 2SP

Hours:
Monday - Friday, 37.5 hours per week

Date role went live: 26 July 2023
EnviroVent Ltd is the UK's leading manufacturer and supplier of innovative and sustainable ventilation products. From design and manufacture to installation, service and maintenance we are committed to understanding and delivering our customer's needs.

We are currently seeking to recruit a Regional Installations Controller

Your main responsibility as our Regional Installations Controller will be responsible for scheduling all installations work in a designated region.**
What's in it for you?

22 days annual leave plus bank holidays which increases with length of service (plus ability to purchase 4 extra)
Fantastic newly built head office facilities
Life assurance of £50,000
Pension employer contribution of 6%, employee contribution 3% minimum
Discounts platform that offers savings on the biggest retailers
Development opportunities (we're proud to say over 1/3 of our employees have been internally promoted)
Access to health cashback plans
Financial planning platforms such as Wagestream
Hybrid working up to 1 day working from home per week (once fully trained)
Generous length of service awards
Cycle scheme

And much, much more Our benefits package doesn't just recognise your hard work and talent; it enhances and supports your lifestyle, health, and well-being in and out of work.

What are we looking for in our Regional Installations Controller?

Excellent organisation and time management skills.
Effective communicator and excellent customer service skills
A team player but has the ability to use their initiative and effectively manage their workload.
Selfmotivated with the ability to work independently or in a team environment depending on the situation.
Proficient IT skills, specifically in Microsoft and Excel.
Proactive and eager to learn.

What does the Regional Installations Controller actually do?

Responsible for managing and arranging installations appointments with customers.
Scheduling of works to ensure maximum productivity and minimum driving.
Maintaining and updating the scheduling system.
Handling of customer work queries / complaints to a satisfactory resolution and / or escalating to the relevant level.
Finding suitable replacement jobs for all fall out or no access jobs within 30 minutes of notification.
Ensuring contract and franchisee jobs are booked in line with the procedures in place and target dates are met.
Ensuring that clients or customers' information are safe and secured.
Ensure an acceptable understanding of engineer H&S requirements and accommodate this when booking in work.
Maintain confidentiality, sensitivity and respect, ensuring all data is handled in line with data protection and used for a specific, business related purpose only
We are an Equal Opportunities Employer_