Wholesale Customer Operations Specialist Italian - London, United Kingdom - FashionJobs

FashionJobs

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

INTRODUCTION At Burberry, we believe creativity opens spaces.

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

This is the core belief that has guided Burberrysince it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful,values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE The role is responsible to follow thelife cycle of wholesale orders from order entry to delivery of products to wholesale accounts.

This role requires frequent communication with wholesale partners and Burberry internal stakeholders and involves team work and partnership with many teams withinthe organisation.

You will be working in a fast-paced environment, performing various tasks to support on time and accurate fulfilment of the Burberry products.

The customer operations team is responsible for optimising the availability of products to Burberrystores and wholesale customers by leveraging its unique position within supply chain to connect central and regional functions.

RESPONSIBILITIES - Account Management

Responsible for managing wholesale accounts across several countries in the EMEIA region
Participate in communication of shortages, vendor delays and retimings etc to the region/customers. PERSONAL PROFILE
Very good to advanced Excel skills in order to produce reports and interpret large amounts of data
Excellent verbal and written communicationskills
Strong analytical and problemsolving skills
Understanding of order lifecycle activities, shipping and credit processes
Good knowledge of managing orders in SAP (AFS)
Understanding of logistic and warehouse operations
Previous experienceworking with international customers is preferable