Assistant Property Manager - London, United Kingdom - Savills

Savills
Savills
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Role Overview


If you have previous customer service experience; have a keen eye for detail and are good at multi-tasking then we would love to hear from you.

Your role is a critical in providing a smooth letting / renting journey for our landlords and tenants.

You'll be dealing with all of your portfolio's property management queries throughout the duration of a tenancy and you must not only keep all partieswell informed from move in to move out, but also deal with queries quickly and efficiently.


Whilst no two days are ever the same: you could be helping a tenant with a broken boiler, a landlord with a service charge bill or sending works orders to a contractor, what remains consistent is the need for thorough and proactive communication at all times.


Key Responsibilities

  • Help the team leader with all administrative aspects involved in the running of the team.
  • Paying supplier invoices and service charges
  • Utility management
  • Liaising with utility companies and contractors
  • Sending inventory check in and out reports to tenants and landlords
  • Cross check necessary department checklists, ensuring accurate documents are saved to our internal system
  • Carry out other administrative duties within the lettings functions
  • Comply with Savills compliance procedures
  • Assist team leader when required with the of a property portfolio, with tasks that could include sending out works orders, investigating enquiries and speaking to contractors.

Key Skills

  • Excellent administrative skills with good attention to detail
  • Exceptional organisational and prioritising ability
  • Strong communication skills, both verbal and written
  • Initiative and ability to work under pressure
  • Team player
  • Comfortable with working in a busy, target driven environment
  • Maintains a professional manner at all times
  • Friendly, outgoing and enthusiastic to do a high quality job at all times


  • Excellent IT skills

  • Microsoft Office, databases, Outlook
  • Ability to work proactively and autonomously

Team Overview


We are a supportive and friendly team of six, who look after a large portfolio of prime properties from Battersea to Farnham.

Our common goal is to provide exceptional service to both clients and tenants, and we support each other using our different skillsets in order to achieve this.


Assessment applicants can expect during selection

  • Screening call
  • 3 stage interview
  • Personality Profile
Find out more about Savills offer

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