Warehouse Assistant - Cardiff, United Kingdom - Eakin Healthcare Group

Eakin Healthcare Group

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ABOUT THE ROLE

Cover all aspects of day-to-day warehouse, to fulfil customer orders in a timely and accurate manner to meet Quality Standards and achieve Service Level Agreement and departmental KPI's.

This role is based at our Brindley Road site.

KEY ACTIVITIES

Order Collation and Packing

To collate stock to orders using scanners, pack and prepare for despatch within the Company guidelines
To ensure all documentation is correctly completed and maintained
Ensure warehouse and working areas are kept clean and tidy
Maintain the accuracy of stock always using stock rotation and by promptly reporting any stock discrepancies

Stock Receipt

Receive incoming goods, check and sign paperwork for group of Companies when required
Assist with booking in and placing stock in appropriate stock position using scanners and desktop software
Maintain quality, batch control and traceability of stock
To ensure cut products are easily identifiable using the required identifier

Perpetual Inventory Checking

Complete periodic accurate stock checks, reporting discrepancies to the Deputy Manager
Ensure the quality of the product and storage condition is maintained at the highest possible standard
Ensure stock is rotated correctly

Other Duties

To accurately customise products to the required standard, when demand requires
Ensure customised products are easily identifiable using the required identifier
To ensure all cutting quality issues are reported to the Customisation Team Leader or deputy

Objectives

Ensure all orders are picked and packed accurately
Ensure the warehouse is always well maintained
Ensure regular stock rotation
Ensure all incoming goods are checked and signed for when required
Ensure that all functions meet the Company ISO Quality Standards

Measure of performance

Number of complaints received regarding incorrect dispatches
Number of complaints received regarding poor customisation
Has received full training to perform all above responsibilities

Other

To adhere to the company's Equal Opportunities policy and Dignity at work policy in all activities and to actively promote equality of opportunity wherever possible
To be responsible for your own health and safety and that of your colleagues, in accordance with the company's' Health and Safety policy
To adhere to the company's Quality policy and Environmental policy
To undertake other duties as may be reasonably required

KEY SKILLS

Essential

Demonstrates competency in English and Maths
Experience in using digital warehouse stock control systems
Computer literacy
Experience of warehouse environment
Ability to write clear and concise English
Ability to communicate effectively, both written and orally
Flexible and proactive

Desirable

Forklift experience. Bendi forklift licence preferred
Warehouse system experience e.g., SAGE, SAP
Conscientious and able to act proactively and with limited direct supervision

KEY WORKING RELATIONSHIPS**
Internal

Team of 30 working at the Brindley Road Warehouse
Working closely with other internal departments to ensure a quality service maintained

External

Meeting and communicating with couriers acting on behalf of the business, plus any other visitors to the Brindley Road site

ADDITIONAL INFORMATION

Hours of Work: Flexible 37.5 hours per week between the hours of 06.00am 6.00pm Monday to Friday with a 30minute unpaid lunch break. Additional hours may be required to meet business need
Must be able to commute to the Brindley Road site, plus also be open to travel elsewhere within the UK

COMPETENCIES

Resilience - Can work under pressure, remains calm, thinks clearly and manages emotion under pressure. Addresses issues without being aggressive or controlling and can easily bounce back from setbacks. Is open to feedback and doesn't dwell on past events.

Team Working - Enjoys participating in group activities and likes to work in close proximity with other people. Is ready to collaborate with and support others and is willing to co-operate and compromise for the overall good.

Planning and Organising - Thinks things through well in advance and maps out future activities, taking the key stages and requirements into account. Likes to monitor to ensure that things are implemented and delivered effectively.

Oral Communication - Talks readily and confidently to people, expressing themselves with obvious ease. Speak out and makes themselves heard, often playing a leading and influential role in debate and discussion.

Technical expert -full breadth of technical knowledge and can operate as a technical advisor, influencing others to achieve goals without relying on hierarchy. Keeps up to date on changes within their field and implements plans to ensure organisation is in a state of readiness. Participates in industry and professional associations.