Pharmacy Support Worker - Manchester, United Kingdom - The Christie NHS FT

Tom O´Connor

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Tom O´Connor

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Description
Ensure excellent patient care and customer service is provided at all times.

Ensure waiting times for patients are kept within agreed Key Performance Indicators Communicate with the Christie Trust teams in a positive and professional manner Maintain confidentiality of patients and any other relevant information according to the Data Protection Act.

Work as a team player with all colleagues within the pharmacy.

Share your knowledge and skills, be flexible and willing to help your colleagues Take personal responsibility to understand and support pharmacy line managers in the achievement of targets Take personal responsibility to complete all required training and development Ensure open lines of communication with your line managers, superintendent and other colleagues within the Trust Take personal responsibility to understand the Trust and TCP policies Assist with the training of other colleagues within the team.

Take responsibility to ensure the area you are working in is safe Patient facing role and interaction with patients both face to face and via the telephone Assist in the dispatch of patient medication Liaise with Trust colleagues to ensure patients receive medication in the hospital within a timely manner Answer phones and assist with patient and Trust colleague queries Photocopying and basic filing Assist the wider team with following Model Day As the company develops you may be required to undertake training in order to upskill

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