Head of Student Services - Skipton, United Kingdom - Fortem People

Fortem People

Verified Company

Skipton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our established client is looking to recruit an
Interim Head of Student Services to manage the effective delivery of integrated, efficient and effective Student Services.

The aim of this role is to enable student progression and to maximise achievement through the provision of appropriate learning and personal support for students.

You will successfully manage a small team to ensure the delivery of effective student services.

Key Duties

To manage the effective delivery of a range of Student Services, to include: Careers Information, Advice and Guidance; Counselling Service; Financial Advice and Support; Student Progression, Coaching and Mentoring Services; and Student Specialist Support (ALS), to maximise success rates for students
To line manage the Information Advice and Guidance Leader, Learner Support Coordinator, Counselling Coordinator and Student Finance Assistant
To ensure the effective deployment and management of staff within Student Services
To report relevant information to monitor and analyse the service, and to inform future decision making
To deal with day to day relevant correspondence
To carry out designated activities as the Deputy Designated Safeguarding Lead to include relevant staff development to ensure compliance with legal requirements
To develop effective external working partnerships and maintain effective links with external support agencies and organisations in order to provide additional support for students in line with their specific needs
To maintain best practice regarding the organisation and delivery of an effective Student Service, working in close conjunction with external organisations and internally with Heads of School, Subject Sector Leaders, Programme Tutors, other relevant staff, to ensure student needs are met
To ensure effective communication and working relationships are maintained with relevant staff across the College to maximise student achievement
To ensure the efficient management of the ALS budget and that ALS targets are met and administrative tasks are completed accurately in line with audit requirements
To oversee the effective disbursement of learner support funds to students, ensure funding rules are met and optimised for the benefit of students and other stakeholders whilst maintaining the financial viability of the College
To work in close conjunction with the Schools and other teaching departments regarding Additional Learning Support (ALS) needs, ensuring that the Student Support Policy shared vision of ALS is implemented effectively and College policy and procedures are adhered to
To be responsible for the effective administration of student DBS checks and security checks, ensuring safety and accuracy, in line with College procedures
To ensure active participation in student induction by organising the delivery of a range of Student Service induction talks
To be responsible for maintaining and improving Quality Service Standards for Student Services, including the preparation of the Student Services Self-Assessment Report (SAR) and Quality Improvement Plan (QIP)
To provide high quality leadership in the areas of equality and diversity, safeguarding, including Prevent, to ensure that the College fulfils its strategic aims
To chair the Equality and Diversity Committee and support the embedding of the College Single Equality Scheme and Action Plan
To be fully conversant with the College's range of safeguarding policies and procedures, to ensure the health, safety and welfare of all students and staff;
To measure the success rates, retention, achievement and recruitment of supported learners by different equality strands and put in place action plans to address any underperformance
To actively participate in the College's appraisal scheme, undertaking further personal and professional development in line with the needs of the College and ensuring the effective development of all staff

Requirements:

Qualified to Degree Level
Relevant specialist qualification e.g. Careers, Child protection, Coaching and mentoring
Possess a wide range of knowledge and experience of management of Student Services in the FE sector
Broad knowledge of the range support services to students
Excellent organisational and interpersonal skills, including interview skills and a pleasant telephone manner
Ability to lead a team effectively and establish a clientcentred, supportive and responsive team working ethos and approach
Experience of budget management
Good analytical and problem solving skills
Excellent administrative skills

This is a full-time, temporary role (37 hours per week). Likely to last approximately 3 months - to start ASAP.

Salary £40,225 to 44,724 DOE

Job Types:
Full-time, Temporary contract

Contract length: 4 months

Salary:
£40,225.00-£44,724.00 per year

Benefits: