Uk & Roi Infrastructure & Operations Engineer - Malton, United Kingdom - Grafton Recruitment
Description
UK & ROI Infrastructure & Operations Engineer
Location :
Malton
Salary:
£35,000 - £40,000 (Upto £45,000 with overtime and On-Call)
Hours:
This role is Monday to Friday plus on call & shift rota
Standard Hours 8:30am - 5:00pm
Early shift (Rota) 6:00am - 2:00pm - 1 week in 5 typically
(at Home)
Grafton Recruitment are proud to be working on behalf of a market leading FMCG organisation who are looking for a UK & ROI Infrastructure & Operations Engineer to work in the Malton area.
As the IT Infrastructure & Operations Engineer, you will be responsiblefor the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the business.
The Role
- Be part of the team maintaining a shift rota and cover to support the business in and out of agreed hours.
- Develop and support the Infrastructure for IT & Operational Technology across the plants.
- Work to agreed servicelevel & operationallevel metrics.
- Strive for continuous improvement of the incident, problem, change & capacity management processes.
- Highlight any trends, and work as part of the team to develop action plans for improving services & proactive management of services.
- Stay up to date on IT operations, wider IT initiatives/projects, business challenges and other external changes that could have an impact.
- Ensure compliance with all Company Policies, Procedures and Rules.
- Ensure compliance with local legislation and regulatory requirements relating to security concerning business activities in every country where we are active.
- Ensure third party organisations are managed effectively and in line with our SLA.
- Escalate serious or recurring service impacts to the management team to address recurring service issues.
- Ensure that the asset life cycle relating to end user devices is followed to ensure all devices follow a cradle to grave approach with the associated controls of user access and license activities.
- Respond to incidents in and out of hours.
Skills and Qualifications
- A strong focus on I&O.
- An inquisitive mind with ability to see and solve basic problems.
- A strong Team work ethic but the ability to work on your own.
- Ability to work with Accuracy, Attention to detail, Deliver to timelines, Methodical approach, a Sense of ownership & Professionalism.
- Knowledge of IT Data centres/server tools and best practices (Desirable)
- A full driving licence & open to travel as needed.
- Work as part of the 24/7 cover for offhour support when necessary.
- Experience in troubleshooting software and hardware platforms.
Benefits
- 25 Days Holiday (Plus Bank holidays)
- Pension contribution Standard contributions
- Subsidised Canteen
- Life insurance
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