Customer Service Advisor - Liverpool, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An excellent opportunity to join a health care company based in Liverpool City Centre.

This role would suit someone who is passionate about customer service and would love to work in a vibrant office with a supportive team.

If this sounds like you and youare immediately available then do not hesitate to apply.

Client Details
Our client is a health care company based in Liverpool City centre. This is perfect for someone who has worked in a office setting before and passionate about customer service.

Description

Process valid scanned and manual claims through use of computerised system in a timely and accurate manner
Liaise with practitioners where applicable in order to validate receipts and claims
Update any changes to policyholder details and send out updated schedules
Ensure the adherence to regulatory and compliance standards
Keep your team leader informed of any unresolved issues
As required, provide cover for both Claims and Customers Services Teams and Technical Claims Team
As required, provide cover on the Telephony team ensuring that inbound telephone enquiries are handled in a courteous and efficient manner
Any other reasonable job-related task as requested by your Team Leader

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