Document Management Administrator - Burnham-on-Sea, United Kingdom - Symphony Healthcare Services

Symphony Healthcare Services

Verified Company

Burnham-on-Sea, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job summary

The Document Management Hub within Symphony Healthcare Services have a fantastic opportunity for a Document Management Administrator to join their team.

This is a permanent part-time role for 20 hours per week, working patterns will be discussed at interview. This role will be based at Burnham Medical Centre.

Document Management aims to help people to move onto the next step of their healthcare journey safely and efficiently, and to help them have the right information when they need it.

We achieve this by processing clinical correspondence in a timely, safe and efficient manner ensuring that medical records are up to date when needed.

The role of the Document Management Administrator is to process clinical correspondence safely, ensuring that it is accurately coded.

You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols.

Pay will be £11.00 per hour with the option of an NHS or Nest pension.

Interviews will take place on 4th July 2023.

Main duties of the job
You will identify the complex or higher risk areas that require input or knowledge from the clinical team. This includes safeguarding issues. You will work to the agreed practice protocols.

You will undertake the agreed safety checks, investigate incidents, and identify new or changes in safety checks.

Both through the GP Lead(s) and directly, you will work closely with the practice administrators and clinical team to ensure that you are providing a safe and high quality service to the practice.

You will make and work to an agreed work plan for the team work flowing following the agreed task times.

You will ensure that any shortfalls in capacity or increases in demand are escalated so that correspondence is processed within the agreed timescales.

You will be part of undertaking experiments to test ideas for improvement.

About us
Symphony Healthcare Services Ltd.

is a growing primary care organisation based in Somerset which aims to improve and develop the best patient-centred care and services in the country, and we are embracing change within general practice by implementing new and innovative models of care.

If you are passionate about delivering outstanding healthcare and share our values, join us to support the achievement of our goals.

Job responsibilities
You will identify the complex or higher risk areas that require input or knowledge from the clinical team. This includes safeguarding issues. You will work to the agreed practice protocols.

You will undertake the agreed safety checks, investigate incidents, and identify new or changes in safety checks.

You will receive feedback positively on your and the teams work.

Both through the GP Lead(s) and directly, you will work closely with the practice administrators and clinical team to ensure that you are providing a safe and high quality service to the practice.

You will make and work to an agreed work plan for the team work flowing following the agreed task times.

You will ensure that any shortfalls in capacity or increases in demand are escalated so that correspondence is processed within the agreed timescales.

You will be part of undertaking experiments to test ideas for improvement.

Person Specification

Qualifications

Essential

English and Maths GCSE or equivalent (Grade A
C)

Experience

Essential

You will have experience in an administrative role in general practice or in a healthcare environment. You will have a good knowledge of medical terminology and preferably read coding, although training will be given. Ability to process clinical correspondence including letters of a high complexity and containing risk issues and identified accurately and taken action.

Desirable

Knowledge and previous use of EMIS

Knowledge and skills

Essential

Good knowledge of Information Governance and Data Protection
Good working knowledge and experience of patient clinical systems and how they are used in General Practice or other primary care or community services.
Knowledge and preferably experience of General Practice and the environment and challenges they currently face.
Demonstrate the ability to plan and organise yourself and the teams work using your own initiative and understanding when you need to escalate to ensure you meet the required safety and time standards. Intermediate knowledge or Word and Excel.
You will have fast and accurate keyboard skills to RSA III or equivalent. Ability to use data to analyse improvements.
Curiosity to identify potential improvements and an ability to lead experiments.
Attention to detail in the reading of correspondence and data entry.

Disclosure and Barring Service Check

Employer Details

Employer name
Symphony Healthcare Services Limited

Location
Burnham Medical Centre

Love Lane

Burnham-on-sea

Somerset

TA8 1EU

Employer's website

Job Type:
Part-