Business Support Officer - Newry (South Armagh Section), United Kingdom - Row london construction

Row london construction
Row london construction
Verified Company
Newry (South Armagh Section), United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Main Purpose of Post/Job Summary


To provide a comprehensive and flexible administrative Business Support Service working across a range of Council functions/departments as required, this will include implementing and maintaining business support service standards and providing an excellent standard of customer service for internal and external customers.


To contribute as team member to the provision of a modern, professional, high quality and responsive business support and customer focused service to support the Corporate and Business Plans of Newry, Mourne and Down District Council.


Duties and Responsibilities

1. Provide comprehensive administrative and secretarial support to a number of Council Officers on a daily basis including acting as point of contact for a service or department.


2. Provide seamless confidential business support and administrative cover working cross departmentally as required within the Business Support Service.


3. Provide business support to agreed service standards and standard operating procedures to ensure the highest standards of work, including effective and efficient turnaround times and work prioritisation.


5. Provide an excellent standard of customer service, including reception services and liaison with other departments of the council, external agencies and members of the public. This will include taking ownership of customer queries and complaints and following through to completion.


6. Provide advice and information to colleagues and customers on business support processes.


7. Process and maintain a range of data and document management systems, this will include filing, archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with statutory or service level agreement requirements.

4 years experience in business support admin


Job Types:
Full-time, Temp to perm

Contract length: 4 months


Salary:
From £12.00 per hour


Benefits:


  • Company car
  • Company pension

Flexible Language Requirement:

  • English not required

Schedule:

  • Monday to Friday
  • No weekends
  • Overtime

Ability to commute/relocate:

  • Newry (South Armagh Section), BT35: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (required)

Experience:


  • Customer service 4 years (required)
  • Administrative experience 4 years (required)

Language:


  • English (required)

Work Location:
In person


Reference ID:
trix 937920
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