Site Administrator - Upavon, United Kingdom - Serco Plc

Serco Plc

Verified Company

Upavon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation.

It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities.

Salary:
Up to £24,000

Location:
Upavon, Wiltshire

Type:
Perm, Full-Time

This role will see you support the department ensuring a high-quality data production and provide support to the teams at Trechard Lines, Upavon; Netheravon; The Rifles Museum, Salisbury; Tedworth House, Tidworth; Winterbourne Gunner; Westbur and Imber Lines, Warminster.

There will be travel required between sites and mileage will be paid.

Role Responsibilities Provide administrative support for the effective, compliant, and timely delivery of departmental duties, complying with all Health & Safety and Environmental policies.

Answer all incoming telephone calls promptly and professionally.

Preparation and maintenance of reports as required by management utilising MS Excel, Maximo, or other bespoke IT systems to monitor business performance.

Support management in formal meetings including booking suitable facilities, confirming site access for non-pass holders, recording attendance, and producing accurate minutes and action logs Where required, maintain the office filing system in accordance with Vivo policy, both electronic and hard copy files.

Support the ongoing completion of Assurance, including Health & Safety, Security & Fraud and Sustainability. Provide reports and data to stakeholders, as required, to facilitate management of the contract. Support management in providing accurate data to allow optimal solutions to customer requirements and to resolve end user issues. Assist in the resolution of complaints in a timely and satisfactory manner.

Support the Helpdesk in responding to requests information and advice regarding the department Support supervisory and management team in investigating and resolving complaints in a timely manner, to the satisfaction of the end user Proactively obtain feedback from customers on completion of work, recording information and acting on feedback received.

Support the team to ensure that all works are delivered efficiently and economically.
Assisting the wider team to ensure compliance with KPIs Providing support to managers across the Area as required.

What You'll Need To Do The Job
NVQ level 2 qualification in Administration, a related discipline or equivalent experience
Experience of running/writing reports and data analysis
Intermediate/advanced IT skills (e.g., Excel, Word etc.)
Full driving license
Significant practical experience in administration including a good understanding of administration requirements in a busy, fast paced environment, data processing and management and prioritising tasks to meet tight deadlines
Ability to work as part of a team.

What We Offer Up to 6% employer matched pension contribution 25 days annual leave Rewards Hub Excellent career progression, training and development

Security clearance is required for our sites, successful applicants will be expected to achieve either BPSS or SC clearance as a condition of appointment into the role.

VIVO Defence Services