Information Requests Officer - Gloucester, United Kingdom - Gloucestershire County Council

Gloucestershire County Council
Gloucestershire County Council
Verified Company
Gloucester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Information Requests Officer:


  • Date: 7 Jun 2023
  • Job Location: GloucesterThis is a Gloucestershire County Council job.
  • Job Title: Information Requests Officer
  • Job Location: Shire Hall, Block 4, 1st Floor
  • Salary: £28,900 £32,020 per annum
  • Hours per Week: 37.00
  • Contract Type: Fixed Term
  • Duration: One year
Closing Date: 25/06/2023

Job Requisition Number: 6726

  • This post is not open to job share

About the team


The Information Management Service is looking for two individuals for a fixed term of one year to join the Requests Management team.


About the role
You will need to understand and to have a desire to develop your skills in information compliance.

You will be responsible for dealing with requests from people wanting to access their personal data.

They may have a complex personal story, involving foster or residential placements, with people coming into their lives for brief periods.

This right of access can help to fill in significant gaps in their stories and help with unanswered questions, providing information that may have been missing or inaccessible to them previously.


Working within a dynamic team, you will also be managing other types information compliance requests, ensuring they are responded to within the requirements of the law.


About you


A confident communicator, you will build good working relationships with requesters and internal key stakeholders ensuring a positive experience of the service.


This is an exciting opportunity which will give you a wide breadth of knowledge of the workings of the council.


About Us
For all your hard work, you will receive the following;

  • Flexible and agile working opportunities
  • 25.5 days annual leave rising to 30.5 days after 5 years continuous service
  • Plus, an option to purchase 10 days of additional leave per year (prorata for parttime staff)
  • Family friendly employer offering benefits to help support you and your family
  • Career development and qualification opportunities
  • Supportive and positive working environment with regular, robust supervision
  • Excellent Local Government Pension Scheme (LGPS)
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
  • An inhouse Occupational Health service
  • Employee discount scheme
  • Cycle to Work scheme
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

Additional Information
To access the Job Profile for this role, please follow the link below:

  • Job profile Information Requests Officer


We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities.

Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.


It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.


Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

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