Service Desk Team Leader - Kettering, United Kingdom - Northamptonshire Healthcare NHS Foundation Trust

Northamptonshire Healthcare NHS Foundation Trust
Northamptonshire Healthcare NHS Foundation Trust
Verified Company
Kettering, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We want you at #TeamNHFT.

Are you a strong team player, do you have an authentic character, do you embrace change, and enjoy responsibility.

If so, we have some outstanding opportunities available within the busy Digital Transformation Services (DTS) Directorate within a CQC-rated 'outstanding' Trust.

These posts are perfect for highly motivated, organised and value-driven IT professionals ready for the challenge of joining an operational IT team supporting over 6000 Healthcare users.


The mission at NHFT is set to make a difference for you, with you & was chosen by our staff and stakeholders.

It means in everything we do and through every service we provide, we aim to make a positive difference in people's lives - for those we care for, those we work with and those who work with us.

Everyone is part of our team, and you can be as well.

Service Desk Team Leader -Band 6 - £33,70- up to £40,588

We are looking for an experienced, highly motivated, and innovative individual who wants to join our Service Desk team. The role is to be the team lead for Service Desk. This includes responsibilities for managing the Service Desk staff and ensuring prompt resolution of business-as-usual incidents and requests. You will be required to mentor and train the Service Desk staff and maintain a quality support service. You will be required to mentor and train staff and maintain a quality service to NHFT. There is a requirement to work collaboratively with other teams within the DTS Directorate.


NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community.

Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible.

This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres across the region.

For further information on the advertised roles, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the 'About You' Section of the document.
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