Admin Support - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
1. To liaise with manager to maintain a quality information system and identify potential flaws which would affect data. 2.

To be responsible for contacting patients for Pain Clinic Appointments ensuring they are attending their appointment and if not rescheduling and ensuring full utilisation of the clinics and theatre lists.


  • Communicating with all levels of staff in a polite and pleasant manner including dealing with telephone enquiries and requests and taking appropriate action. 4. Patient Registration.


Ensuring all pain referrals are inputted and actioned appropriately being confident to use the Drdoctor System, ESR system and IPM system.

5. Opening, sorting and date stamping the department internal and external post. Photocopying documents and sending Faxs as required.


  • Manage and update the filing system, archiving notes as necessary from the current files. Maintenance of Records. 7.


Organise notes for doctors clinic sessions involves making appointments, dealing with queries, obtaining management referral letters, maintaining appointments diary, retrieving notes and writing to managers about staff who do not attend.

8. Ensure relevant documentation is completed to ensure smooth running of the clinic. 9.

Access results on iPM systems as and when required in a highly confidential manner. 10. Send out information to departments on request, but maintain confidentiality. 11.

Responsible for stock control and ordering stationary as required from reprographics and stationers. 12. Provide clerical and administrative support for staff. 13.

Organise and retrieve Notes required for the daily appointment system.

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