Sales and Marketing Assistant - Gateshead, United Kingdom - CSP U.K. LTD

CSP U.K. LTD
CSP U.K. LTD
Verified Company
Gateshead, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We are seeking a highly organized and detail-oriented Communications Assistant to join our team.

The Communications Assistant will support the communications department in various tasks including managing social media accounts, coordinating marketing campaigns, and assisting with internal and external communications.


Responsibilities:


  • Respond to customer inquiries in a timely and professional manner
  • Provide accurate information and assistance to customers regarding products, services, and policies
  • Resolve customer complaints and escalate issues as needed to ensure timely resolution
  • Identify and implement process improvements to enhance the customer experience
  • Collaborate with other team members to achieve departmental goals and objectives
  • Maintain detailed records of customer interactions and transactions

Qualifications:

  • High school diploma or equivalent required; Bachelor's degree preferred
  • Previous experience in customer service or related field preferred
  • Excellent communication skills, both written and verbal
  • Strong problemsolving abilities and attention to detail
  • Ability to multitask and prioritize tasks in a fastpaced environment

Job Types:
Full-time, Permanent


Pay:
From £22,945.94 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Gateshead, NE8 1PQ: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 16/06/2024

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