Sales and Marketing Assistant - Gateshead, United Kingdom - CSP U.K. LTD
Description
We are seeking a highly organized and detail-oriented Communications Assistant to join our team.The Communications Assistant will support the communications department in various tasks including managing social media accounts, coordinating marketing campaigns, and assisting with internal and external communications.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions
Qualifications:
- High school diploma or equivalent required; Bachelor's degree preferred
- Previous experience in customer service or related field preferred
- Excellent communication skills, both written and verbal
- Strong problemsolving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fastpaced environment
Job Types:
Full-time, Permanent
Pay:
From £22,945.94 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Gateshead, NE8 1PQ: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 16/06/2024
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