Area Housing Officer - Nottingham, United Kingdom - 4TH EARTH LIMITED
Description
Main Duties and Responsibilities:
Ensure by investigation, support, negotiation and enforcement that tenants comply with their conditions of tenancy.
Ensure that anti-social behaviour complaints are investigated thoroughly and actions are taken that are in accordance with policy and procedure.
To focus on trying to sustain tenancies and try to resolve neighbourhood management problems without the need for enforcement
To undertake visits to tenants to ensure sustainment, appropriate management and necessary enforcement of tenancies
To ensure that referrals are made to other agencies, including statutory agencies, to ensure that tenants receive the support that they need or that situations that are of immediate concern are escalated accordingly in accordance with the Council's duties as a Local Authority.
To work proactively in partnership with other stakeholders in the local community to improve neighbourhoods as places to live.
Prepare witness statements and collate information for possession hearings at Court and to attend Court as necessary.
Prepare and serve Notices of Seeking Possession and Notices to Quit in consultation with the Legal Services Team.
Represent the department in meetings, with other sections, Directorates and outside agencies.
Interview tenants at the Council's offices, at housing surgeries and in their home on all aspects of their tenancies.
To attend evictions where appropriate.
Follow and comply with the procedures in place for the department on all housing and related matters.
Provide appropriate advice in respect of all tenures, on such matters as the creation and determination of tenancies and rights of occupation.
Attend meetings of tenant and resident groups when required including meetings out of office hours.
Keep clear and concise file notes of all contact with customers and provide clear and concise written reports and chronologies for other officers when requested.
Job Types:
Full-time, Temp to perm
Contract length: 7 months
Salary:
From £25.00 per hour
Benefits:
- Company car
- Company events
- Company pension
Experience:
- social housing: 6 years (required)
- housing officer: 6 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
Reference ID: 4th971294
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