Customer Service Advisor - Bournemouth, United Kingdom - Resource Solutions

Resource Solutions
Resource Solutions
Verified Company
Bournemouth, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£23,000 - £25,000 + Bonus + Benefits

Location:
Bournemouth (hybrid working)

Shift Pattern:
Monday to Friday: 8am - 7pm, 1 in 4 Saturdays: 9am - 1pm
Hi We're Vitality and we do insurance differently. We reward our members for making good lifestyle choices - and we reward our team, too.


That's why, as a Customer Service Advisor, you'll enjoy some fantastic perks, from half-price gym membership, to discounts on fitness devices, to a free healthy breakfast Because when you thrive, so does our business.

A little bit about what you'll do

When customers call us about their medical insurance, they may be poorly and going through a difficult, emotional time. You'll be there to listen and help, from the moment they're diagnosed, right through to the treatment plan. Our members are counting onus to get things right, at a time when they're most in need. You'll be reliable and focused - determined to help every member, even when the going gets tough.

Got experience in customer service or insurance? Fantastic However, it's not essential. We'll help you find your feet with our exceptional training. What matters is motivation, good computer skills and natural compassion. You'll work quickly and efficiently,while treating every customer with maximum care and sensitivity. Give it your best, and you can expect a big thank you - our monthly performance bonus could put an extra £3,000 per year in your pocket

What's it like at Vitality?

We're out to make the world a healthier place, and your call could be the start of this change. That's an unbeatable feeling.


We'll give you everything you need to do a brilliant job, including loads of support for your physical and mental wellbeing.

Think running clubs and fitness activities; wellbeing apps; on-site canteen; Sky TV; nutrition advice; even help to stop smoking


If you like a fun, buzzy environment - and a bonus for great performance - you'll love life at Vitality.

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