Independent Living Adviser - Coventry, United Kingdom - Penderels Trust

Tom O´Connor

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Tom O´Connor

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Description

Location:
Coventry, CV3 3GU (includes home & office working)


Salary:
£22,992 per annum increasing to £23,452 per annum upon successful probationary period.
A further pay uplift to be applied in October 2023

Hours:37 hours per week


Working days & times:
Monday to Friday, 8.30am - 5.00pm.


Closing date:
Thursday 24th August 2023


The Role:


  • As an Independent Living Adviser (Appointeeships), your main duties will include:
  • Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines
  • Ensuring Appointeeships are managed in a person centred approach that promotes the independence of the individual
  • Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
  • Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments
  • To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships
  • To keep up to date with changes to legislation relating to Appointeeships
  • Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship

Skills, Experience and Qualification - We are looking for someone with the following attributes:

  • Experience of working with vulnerable people
  • Experience of providing information or advice to others or within a customer service environment
  • Ability to communicate clearly both verbally and in writing adapting your style to suit the audience
  • Ability to manage diary and workload effectively
  • Current driving licence and unrestricted use of vehicle
  • Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
  • Ability to produce letters and other documents to a high standard
  • Ability to input and maintain accurate data records
  • Excellent telephone manner
  • Ability to work as part of a team and on own initiative
  • Ability to work flexible and to deadlines
  • Hold minimum GCSE Grade '4' or equivalent in English and Maths

Perks:
Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus bank holidays Increased entitlement with length of service, this will be pro rata / 2 Additional leave days in December (After 12 months service) / Flexible half-day finish / Free car parking facilities Flexible half-day finish / Free car parking facilities


Job Types:
Full-time, Permanent


Salary:
£22,992.00 per year


Schedule:

  • Monday to Friday

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
Hybrid remote in Coventry

Application deadline: 24/08/2023


Reference ID:
FMM/ILA

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