Independent Living Adviser - Coventry, United Kingdom - Penderels Trust
Description
Location:
Coventry, CV3 3GU (includes home & office working)
Salary:
£22,992 per annum increasing to £23,452 per annum upon successful probationary period.
A further pay uplift to be applied in October 2023
Hours:37 hours per week
Working days & times:
Monday to Friday, 8.30am - 5.00pm.
Closing date:
Thursday 24th August 2023
The Role:
- As an Independent Living Adviser (Appointeeships), your main duties will include:
- Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines
- Ensuring Appointeeships are managed in a person centred approach that promotes the independence of the individual
- Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
- Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments
- To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships
- To keep up to date with changes to legislation relating to Appointeeships
- Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship
Skills, Experience and Qualification - We are looking for someone with the following attributes:
- Experience of working with vulnerable people
- Experience of providing information or advice to others or within a customer service environment
- Ability to communicate clearly both verbally and in writing adapting your style to suit the audience
- Ability to manage diary and workload effectively
- Current driving licence and unrestricted use of vehicle
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
- Ability to produce letters and other documents to a high standard
- Ability to input and maintain accurate data records
- Excellent telephone manner
- Ability to work as part of a team and on own initiative
- Ability to work flexible and to deadlines
- Hold minimum GCSE Grade '4' or equivalent in English and Maths
Perks:
Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus bank holidays Increased entitlement with length of service, this will be pro rata / 2 Additional leave days in December (After 12 months service) / Flexible half-day finish / Free car parking facilities Flexible half-day finish / Free car parking facilities
Job Types:
Full-time, Permanent
Salary:
£22,992.00 per year
Schedule:
- Monday to Friday
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location:
Hybrid remote in Coventry
Application deadline: 24/08/2023
Reference ID:
FMM/ILA
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