Receptionist - Birmingham, United Kingdom - Trowers & Hamlins LLP
Description
Location/sBirmingham
Term
Permanent
Working Hours
Full Time
Practice Area / Department
Business Support - Operations
Trowers & Hamlins is a City-led, international and national law firm with over 160 partners and 950 staff. With offices across the UK, Middle East and Asia, we provide a full-service integrated offering.
Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources.
We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most.
While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can.
Job Advert Description
Where you will work
Working in our main reception area you will be the face of our Birmingham office.
Often you will be the first contact our clients have had with the Firm either in person or over the phone.
You will be meeting and greeting internal and external clients ensuring they all receive a warm welcome and leave with the best impression of Trowers & Hamlins.
You will work closely with our Receptionists across our UK offices and may assist in picking up calls or arranging meetings in other areas.
What you will be doing
- Deliver a quality professional reception service
- all times
- Maintain the Reception area to ensure that it is
- Answer all incoming telephone calls and redirect
- clear telephone messages and passing on to
- the relevant person in a timely fashion
- Responsible for setting up telephone,
requirements are provided for each room
- booking, as necessary. If outside catering is
- required for an event, ensure this is in place
- meeting the requirements of the host.
- Ensure the meeting room(s) are cleared
is kept clean and tidy at all times.- Assist with preparing for and running marketing
events in the office, which may require working
- out of hours from time to time
- Make travel arrangements and bookings
- Assist General Office/Office Manager with
admin to include:
- Building access control
- Catering Supplies ordering
- Invoices
- Expenses
- aider and fire warden.
- This list of duties is not exclusive or exhaustive needs of the business.
What you will need - Excellent communication skills; oral and written
- Able to operate autonomously and/or with
- Flexible and committed
- Driven and enthusiastic
- A willingness to learn
- A self starter
- Strong attention to detail with a methodical and
- Strong client focus
- Good humour and positive outlook
- Polite with a calm and professional manner
- Tidy and professional appearance (You will be
- Experience
- Previous office and reception experience
- Experience
- Experience
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